1440 Mobile 1.8.0

Elevate Customer Engagement: The 1440 Mobile App offers mobile employees a convenient solution for efficient customer interactions. This app enables engaging with customers via various platforms such as SMS, WhatsApp, Chat, and more in a secure manner.

• Rich Salesforce Integration: Unlock the full potential of Salesforce with the app's comprehensive integration. Gain access to licensed Salesforce features, Omni-channel routing, and CRM data directly from your mobile device. Customize your status and utilize powerful routing and capacity management tools.
• Streamlined Conversations: Manage customer engagement seamlessly from a single home screen. Access multiple digital channels including SMS, WhatsApp, Chat, and others all in one place. The app seamlessly integrates with Salesforce and extends to additional platforms such as Google, Facebook, Instagram, TikTok, and X.
• AI-Powered Efficiency: Enhance productivity and provide prompt responses with AI-generated reply recommendations. The app analyzes conversation history to maintain smooth interactions, even in noisy environments.
• Customer-Centric Messaging: Engage with customers on their preferred messaging applications without any additional downloads. Receive notifications for new messages and stay connected conveniently, even from the lock screen.
• Salesforce Productivity Tools: Elevate conversations with tools like Salesforce Knowledge, Quick Text, and deep linking. Share media files to deliver consistent and precise information.
• Team Collaboration: Integrate with Salesforce Omni to enhance team collaboration in real-time. Ensure smoother coordination among teams, even within large facilities.
• Join the Mobile Revolution: Enhance your customer interactions with the 1440 Mobile App. Embrace a new way of engaging with customers while on the move.